Privacy Policy

1. Information We Collect

When you book an appointment or contact us, we collect:

• Your name, phone number, and email address
• Service preferences and appointment details
• Any notes or special requests you provide
• Communication history with our business

2. How We Use Your Information

We use your information to:

• Schedule and confirm your appointments
• Send appointment reminders and confirmations
• Respond to your inquiries and requests
• Send promotional messages (only with your consent)
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent
• When required by law or legal process
• To protect our rights, property, or safety

* No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. SMS/MMS Messaging

By providing your phone number and opting in through our contact or booking forms, you consent to receive text messages (SMS/MMS) from Hair by MyLove.

• Messages may include appointment confirmations, reminders, and occasional promotional offers.
• Message frequency varies based on your interaction with our salon.
• Message and data rates may apply.
• You can opt-out at any time by replying "STOP" to any message.
• For help, reply "HELP" or contact us at mylovehairsalon@gmail.com.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing and SMS communications

To exercise these rights, please contact us at mylovehairsalon@gmail.com or +1 (754) 325-3932.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: mylovehairsalon@gmail.com
• Phone: +1 (754) 325-3932
• Location: Miami, FL